Aftercare

Aftercare

AI-powered conversational survey platform that transforms traditional surveys into meaningful dialogues

About

Aftercare is an innovative survey platform that uses AI to generate intelligent follow-up questions, creating dynamic conversations instead of static surveys to gather deeper, more meaningful insights.

Aftercare revolutionizes the traditional survey experience by incorporating AI-driven follow-up questions that adapt in real-time to respondent answers. The platform features an intuitive workflow builder with drag-and-drop functionality, allowing users to create dynamic survey paths with branching logic. What sets Aftercare apart is its ability to simulate an interviewer's curiosity, automatically generating relevant follow-up questions based on responses, leading to richer, more detailed insights. The platform includes AI response categorization, making data analysis more efficient and eliminating the need for manual spreadsheet review.

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Rating

8.85/10
Strategic Pockets Verified

We use a weighted 10-point scoring system to evaluate software based on features, user experience, and market presence.

Scoring is carefully evaluated based on global reviews, social signals and expert assessments.

User Experience
9.00
Features & Functionality
8.90
Integration Capabilities
8.70
Value for Money
8.95
Customer Support
8.70

Pros & Cons

Pros

  • AI-powered intelligent follow-up questions
  • Intuitive drag-and-drop workflow builder
  • Automated response categorization
  • Real-time conversation adaptation
  • Flexible pricing plans

Cons

  • Limited responses in free plan
  • Some advanced features restricted to higher tiers
  • May require initial learning curve
  • Limited integration options compared to established platforms

Use Case Scenarios

Customer Feedback Collection

Aftercare excels in gathering detailed customer feedback by using AI to probe deeper into initial responses, helping businesses understand customer sentiment and preferences more thoroughly than traditional surveys allow.

Market Research

Researchers can utilize Aftercare's conversational approach to conduct more engaging market research studies, where the AI-driven follow-up questions help uncover unexpected insights and detailed market understanding.

Employee Engagement Surveys

HR teams can leverage Aftercare to create more meaningful employee engagement surveys, where the platform's ability to ask contextual follow-up questions helps identify specific areas of concern or satisfaction within the workforce.

Product Development Feedback

Product teams can gather more comprehensive user feedback through Aftercare's dynamic questioning, helping them understand user needs and pain points more deeply to inform product development decisions.

Event Feedback Collection

Event organizers can use Aftercare to gather rich feedback from attendees, where the AI's ability to ask relevant follow-up questions helps uncover specific aspects of the event experience that need improvement or deserve recognition.

Pricing Table

PlanPriceFeatures
Free$0/month
  • 30 responses/mo
  • 1 seat
  • Intelligent followup questions
  • Conditional questions
  • Basic templates
Pro$25/month
  • 500 responses/mo
  • 1 seat
  • Chat with surveys
  • Advanced split node logic
  • Priority customer support
Team$75/month
  • 2000 responses/mo
  • 5 seats
  • Single sign-on (SSO)
  • Team sharing
  • Premier Slack support
EnterpriseCustom pricing
  • Custom response volume
  • Custom seats
  • Tailored solutions
  • Dedicated support

FAQ

Aftercare uses AI to generate intelligent follow-up questions in real-time, creating a conversational experience that yields deeper insights compared to static surveys. This dynamic approach helps uncover the 'why' behind respondents' answers.

Yes, Aftercare provides an intuitive workflow builder with drag-and-drop functionality, allowing you to create custom paths with branching logic and AI follow-up questions. You can visualize and control the entire respondent journey.

Yes, Aftercare offers a free plan that includes 30 responses per month, intelligent follow-up questions, conditional questions, and basic templates, perfect for trying out the platform's core features.

Aftercare's AI automatically analyzes and categorizes survey responses, eliminating the need for manual spreadsheet review and making data analysis more efficient and insightful.