Grain

Streamlined conversation intelligence platform for enhanced meeting productivity and team coaching

About

Grain is an intelligent meeting assistant that transforms video conversations into actionable insights, combining AI-powered note-taking, coaching tools, and CRM integration to maximize team performance and deal closure rates.

Grain revolutionizes the way teams handle video meetings by introducing a sophisticated yet user-friendly approach to conversation intelligence. Going beyond basic recording and transcription, Grain's platform employs advanced AI to automatically generate comprehensive meeting notes, enabling participants to remain fully engaged during conversations. What sets Grain apart is its seamless integration with major CRM platforms and its innovative coaching capabilities, making it invaluable for sales teams and beyond. The platform's ability to automatically sync meeting insights with CRM records, generate AI-powered follow-up emails, and provide detailed analytics transforms routine video calls into strategic assets. With features like custom AI note prompts, topic trackers, and collaborative playlists, Grain empowers teams to extract maximum value from every conversation while maintaining a strong focus on privacy and security.

Rating

8.85/10

Strategic Pockets Verified

We use a weighted 10-point scoring system to evaluate software based on features, user experience, and market presence.

Scoring is carefully evaluated based on global reviews, social signals and expert assessments.

User Experience

9.00

Features & Functionality

8.90

Integration Capabilities

8.75

Value for Money

9.15

Customer Support

8.45

Pros & Cons

Pros

Sophisticated AI-powered note-taking eliminates manual documentation
Seamless CRM integration with automatic data syncing
Comprehensive coaching tools with performance analytics
Flexible sharing options with customizable access controls
Strong focus on privacy and security compliance

Cons

Limited to 20 meetings in the free tier
Upload restrictions on lower-tier plans
Premium features restricted to higher-priced tiers
Some advanced features may require technical setup

Use Case Scenarios

Sales Team Optimization

Sales teams leverage Grain to transform their video calls into coaching opportunities. The platform's ability to automatically capture key moments, track important topics, and provide performance insights enables sales managers to effectively train their teams and improve closure rates. The automatic CRM synchronization ensures no valuable customer information is lost, while AI-powered follow-ups save hours of post-call work.

Customer Research and Product Development

Product teams and researchers utilize Grain to capture and analyze customer feedback efficiently. The platform's AI note-taking and video highlight features make it easy to share specific user insights with development teams. The ability to create searchable libraries of customer interactions helps teams build better products based on actual user feedback and needs.

Remote Team Collaboration

Remote teams use Grain to maintain clear communication and knowledge sharing across time zones. The platform's ability to automatically generate meeting summaries and create shareable video highlights ensures that team members never miss crucial information, even when they can't attend meetings live. The collaborative workspace features facilitate asynchronous work while maintaining team alignment.

Customer Success Management

Customer Success teams employ Grain to track customer interactions and ensure consistent service quality. The platform's topic tracking and insight features help identify patterns in customer feedback and needs, while the ability to easily share important moments with other departments improves cross-functional collaboration and customer satisfaction.

Recruitment and Onboarding

HR teams streamline their recruitment and onboarding processes using Grain's video management capabilities. The platform allows for easy creation of training materials from real customer interactions, while its collaborative features ensure new hires can access a wealth of knowledge from past meetings and discussions, accelerating their learning curve.

Pricing Table

Plan	Price	Features
Free	$0/month	20 meetings Basic AI notes Collaborative workspace Unlimited free viewers View team's meetings
Starter	$15/seat/month	Unlimited meetings 10 monthly uploads Advanced AI notes Custom AI prompts Slack integration
Business	$29/seat/month	Unlimited meetings & uploads AI Coaching Deal board Team Performance Insights CRM integrations
Enterprise	Custom pricing	SAML-based SSO API Access Custom invoices Dedicated CS Manager Advanced security features

FAQ

Grain stands out through its comprehensive AI-powered approach that goes beyond simple recording and transcription. Its unique ability to generate custom AI notes, automatically sync with CRM systems, and provide advanced coaching features makes it a complete conversation intelligence platform rather than just a meeting recorder.

Yes, while Grain excels in sales environments, it's designed for cross-functional use. Product teams, researchers, customer success managers, and recruitment professionals all benefit from its features for insight capture, knowledge sharing, and collaboration.

Grain prioritizes privacy and security with robust measures including custom retention policies, SOC 2 compliance, and granular access controls. The platform ensures meeting data is protected while maintaining flexibility for sharing and collaboration when needed.

Grain offers extensive integration capabilities with major platforms including Salesforce, HubSpot, Slack, Zapier, and various video conferencing tools like Zoom, Google Meet, and Microsoft Teams, making it a versatile addition to existing tech stacks.